Pharma Company Transforms Use of Data with End-to-End Databricks Solution

To support immediate needs and enable long-term scalability, Analytics8:

• Started with a data strategy and roadmap aligned to business goals, focusing on high-impact use cases like line-item profitability, order & shortage tracking, and vendor performance.
• Provided technology recommendations, selecting Databricks for its ability to handle granular data, support modular architecture, and provide seamless governance via built-in features — making it a strong fit for near-term reporting and longer-term AI initiatives.
• Built a three-tier lakehouse architecture in Databricks and ingested multiple source systems using Fivetran, which replaced redundant reports with reusable data models tied to business processes. Unity Catalog was used to document lineage and definitions — creating consistent, trusted data and removing the organization’s reliance on tribal knowledge.
• Delivered governed, analytics-ready data into Power BI, providing multi-department self-service access to a consistent set of core metrics. This reduced manual analysis and provided aggregated reporting views to improve and speed up decision-making.
• Automated profitability reporting at the contract, product, customer, and line-item level, helping Finance quickly identify low-margin deals and take corrective action. Teams responsible for contracts and chargebacks can now move faster to finalize agreements. Additional dashboards now track vendor performance against contract terms, enabling procurement to respond quickly to shortages and maintain service continuity.
• Positioned the company to operationalize AI using Databricks by harmonizing diverse data sets and identifying two high value use cases: predictive account churn and automated analysis of external market data.

With Databricks at the core, the company now has a scalable platform that helps teams make faster, more confident decisions that support company growth goals and deliver a better customer experience.

Analysts no longer need to hunt for answers — they have clear definitions, reliable sources, and governed access to what they need. Reports that once took weeks now run in minutes. Improved analytics have inspired critical improvements to business operations, including quicker contract execution, faster product delivery, quicker response to supply chain disruptions, and more profitable pricing strategies based on accurate margin insights.